When left unsupervised, many employees who have desktop access to the internet spend hours each day surfing the web. They waste countless hours that could be devoted to working do everything but work. Because of this, your business may be loosing considerable amounts of profits due to lost productivity. But there is an effective way to get that productivity back up, and that is through a desktop remote monitoring service.
Chances are that you have already tried various tools and methods to encourage your employees to not use the internet for personal reasons. However, they did not help and you just ended up wasting your money. You might run a business where internet access is vital and cutting service is not an option. Furthermore, blocking websites with filtering software can have negative results when your employees are also blocked from sites they need to be able to access.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are many different types of remote monitoring tools on the market. You will have to take some time to figure out how much you will spend on the software, what you need to monitor, and the method of monitoring. Additionally, monitoring requires computer specialists and quite a bit of time, you may also need to consider hiring employers or outsourcing to online monitoring services.
Remote monitoring software prices have dropped considerable over the years as technology has become more affordable. Some basic software can be found online for free, while other advanced programs can be quite expensive. Outsourcing to an online service gives you freedom from worrying about purchasing the programs, software licenses, or upgrades.
You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.
There are two primary ways that data is remotely monitored. The most secure method is to have computer personnel monitor the information directly from the network. This prevents the data they monitor from being leaked to the internet. However, this would require that you hire employees who are skilled and may be too costly. On the other hand, outsourcing to an online monitoring service is much more economical, but all of the data is at risk to being intercepted by potential adversaries to your company.
No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.
Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.
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